918Kiss Get the app

24/7 player assistance

918Kiss support in English, BM and Chinese

Get help with installation, login, deposits, withdrawals and account access through the support channels connected to your 918Kiss account. Prepare the relevant details before contacting the team so your issue can be identified faster.

Choose the right support route

Route Best for Prepare
In-app live chat Account-linked questions Username and a short issue summary
Registered agent channel Access and account coordination Registered mobile number
Payment support Pending deposits or withdrawals Amount, MYT time and reference
Technical support Install and app errors Device, OS version and screenshot

What to include in your message

  • Your registered username or mobile number.
  • Android, iPhone or Windows and the operating-system version.
  • A concise description of what happened and when.
  • A screenshot with passwords, OTPs and full bank details hidden.
  • For payments, the amount, MYT time and gateway reference.
Account security: Support should not need your full password, banking password, card PIN or OTP. Never install a replacement app from an unsolicited message.

Try these guides first

Installation

APK blocked, iOS profile or Windows setup.

Open guide

Banking

FPX, DuitNow, e-wallet and pending payments.

Open guide

FAQ

Short answers to common 918Kiss questions.

Read FAQ

Languages and availability

918Kiss support is available 24/7 in English, Bahasa Malaysia and Chinese. Response time can vary during busy payment windows, so avoid sending multiple tickets for the same issue unless new information becomes available.

Android · iOS · Windows

Choose the right 918Kiss version for your device

Start with the download centre, then follow the matching setup guide.

View downloadsInstallation guide
Free credit - click here